FAQ

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    • Ordering
      1. There are five easy ways to place your order. For your convenience, you can submit your orders:
      2. Maumeesupply.com online: We have our full inventory available online for you to place orders, check stock, pricing, and account information.
      3. Mobile: Download the Maumee Supply mobile app from the Apple App Store or the Google Play store for your apple or android smartphone or tablet. We have our full inventory available online for you to place orders, check stock, pricing, account information, and more.
      4. Phone: (800) 552-0156 / (419) 874-7991
      5. In Person: Our sales counter is ready to take your order from 7:00 am to 4:30 pm EST Monday through Friday, 8:00 am to 12:00 pm Saturday. Please have your customer number and order details available when you call.
      6. Fax: (419) 874-3758 When faxing orders, please clearly list the quantity, part #, shipping address, phone number, required delivery (or pickup) date, and Purchase Order (PO) #. Additional Information: We gladly accept cash, check, American Express, MasterCard, Visa, and Discover credit cards.

 

    • Shipments
      • Fast and reliable - Maumee Supply will deliver within a 100 mile radius of Perrysburg, OH. For orders further away, special arrangements can be made for large materials on our trucks, and we can ship via freight liners, UPS, and USPS. Methods of Domestic Shipping:
          • Freight Liner
          • UPS Next Day Air
          • UPS Second Day
          • UPS Ground
          • USPS Priority
          • USPS Standard Post

        Some package's shipping charges are not calculated on the web or included in your total. Some shipping charges can only be calculated once your items have been picked and packed. Rush Order: Expedited delivery is available on some items for an extra fee. If the order is placed before 1pm EST Mon-Fri your order will ship that day. All packages over $100 are insured. Insurance is included in the shipping charge. Some product exclusions apply. Hazardous, flammable, corrosive items, pipe, boilers, porcelain/china, bath tubs, shower units, glass and medicine cabinets, vanities, and other heavy, over-sized or fragile may not be shipped via third parties. Excluded items are at the sole discretion of Maumee Supply, and may include additional items not listed here. If you have any other questions about shipping please call us at (800) 552-0156 or email us.

 

    • Returns
      • Returns with Maumee Supply are easy. Call for a return goods authorization number, and simply return the stock item in its original box, in new condition, with the RGA number. All returns must be unused, with all original packaging and packing materials. No Returns: Clearance / Discontinued Products Products with a $$$ sign in the description, special ordered material, sale items, non stocks, or <> in the description, cut products, or items that have been installed are not eligible to be returned.